Privacy Policy

Who We Are

TrophyHub Ltd (trophyhub.uk) is a UK-based online retailer of trophies, awards, medals and giftware. We are committed to protecting your personal information and your right to privacy.

Information We Collect

We collect personal information that you voluntarily provide when placing orders, creating an account, or contacting us. This may include: name, email address, postal address, phone number, and payment information.

How We Use Your Information

• To process and fulfil your orders
• To send order confirmations and delivery updates
• To respond to enquiries and provide customer support
• To improve our website and services
• To send marketing communications (only with your consent)

Data Security

We implement appropriate security measures to protect your personal information. Payment details are processed securely through our payment providers and are never stored on our servers.

Your Rights

Under GDPR, you have the right to access, correct, or delete your personal data. You can also opt out of marketing communications at any time. Contact us at sales@trophyhub.uk to exercise these rights.

Cookies

We use essential cookies to enable core website functionality such as your basket and login session. We also use analytics cookies to understand how visitors use our site. You can manage cookie preferences in your browser settings.